Consumer research for older and disabled people

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Suppliers of wheeled walking frames

Where to buy a wheeled walking frame

You can get walking frames from a local mobility shop (look in the phone book's business pages under 'disability equipment' or 'mobility equipment'). You can also get them from some local chemists and more general retailers. Staff in a specialist mobility shop should be able to advise you on the products they have, but the general retailers will not have expert staff. Specialist staff will know about the differences between the products they stock and will be able to fit them properly and advise you on maintenance. Non-specialist retailers may not be able to provide all this.

Shops only stock a limited number of models. If you can't find a feature that you're looking for, or if you don't like any of the models you see, ask them about it. If they can't give you what you want, try somewhere else. If you're buying in a shop, make sure you're given plenty of time to look at the walking frames and try them out. Don't be pressured into buying if you don't think any in the shop are right for you.

There are also a number of mail-order and internet suppliers, some of which are listed below. These are fine if you already know which walking frame you want. Mail-order suppliers are obliged to accept returns within 28 days if the product isn't right for you, and hasn't been used, but some may refuse to take equipment back once it has been unpacked. Make sure you know what the returns policy is before ordering. You'll also have to put the walking frame together yourself (some come in several pieces), adjust it to fit and set up the brakes correctly.

Some manufacturers and importers sell directly to the public. Some of these will give you an assessment before recommending one of their models (of course, they don't sell other manufacturers' walking frames) and help you get it set up properly. Some offer guarantees and after-sales service - you should ask about this if it's important to you. You can find further information about some of their products in our wheeled walking frame test reports.

Shops and suppliers

Here we list national organisations that sell mobility equipment by mail order, or national chains of specialist shops.

For local shops that aren't part of a national chain, look in your local business pages, or ask your local DIAL.

Able Living

Sell a range of disability products online and through their catalogue.

2nd Floor Patman House
23 - 27 Electric Parade
George Lane
South Woodford
London E18 2LS
Tel: 0871 2205232 / 020 8530 6030
Email: [email protected]
www.ableliving.com

Ability Answers

Sell a range of disability products online; they can give you advice about their products over the phone.

Ability Answers
Ability Answers
Unit 2 Cwm Road
Hafod
Swansea
SA1 2AY

United Kingdom

Tel: 

0845 564 1064

Mobile: 

01792 412700

Fax: 

01792 534102

British Red Cross

Sell a wide range of independent living products.

DoAbility UK Limited

Suppliers of the Volaris walking frames. You can order a range of disability equipment through their website or phone for a catalogue.

Hearing and mobility

A chain of specialist shops. They have 27 branches around the country. Contact them by phone or check their website to find one near you.

Homecraft Rolyan

Suppliers of the Days and Homecraft frames. You can order a range of disability equipment through their website or phone for a catalogue.

Nunn Brook Road
Huthwaite
Sutton in Ashfield
Nottinghamshire NG17 2HU
Tel: 08444 124330
Fax: 08448 730100
www.homecraft-rolyan.com

Nordic Care Services

Suppliers of the Etac frames. You can order walking frames through their website or phone for a catalogue.

307-309 Lombard House Business Centre
12-17 Upper Bridge St
Canterbury CT1 2NF
Tel: 01227 479293
Fax: 01227 477958
www.walkeze.info

NRS Healthcare

Sell a range of disability products.

Topro

Suppliers of Topro products. You can phone for a catalogue and details of local shops near you that stock their walkers.

Uniscan

Suppliers of the Uniscan frames. You can order walking frames through their website or phone for a catalogue. They can also tell you about shops near you that stock their walkers.

Last updated: February 2010


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