Consumer research for older and disabled people

Text Size:

Current Size: 100%

Panel news

For our latest research and information - see below.
Read our latest June 2017 Newsletter here.

Wheelchair users and train station platforms - new survey

Are you a wheelchair user who travels by train? While on a station platform, have you ever experienced your wheelchair moving unexpectedly - for instance, because of a gust of wind from a passing train, or the camber on the platform?

Integrated Transport Planning Ltd (ITP) and Rica have a new survey to look into the experiences and views of wheelchair users in relation to the unexpected movement of wheelchairs on platforms.

Find out more and take the survey here.

RicaWatch is growing - ask others to join

Our consumer research panel - RicaWatch - is expanding to include a greater range of people with disabilities and impairments. We always match members to appropriate research. If you know other people who'd be interested in being RicaWatch panel members, please spread the word!

Join RicaWatch online here.

Is mystery shopping for you?

Not sure? Read our guest blog post from Claire in Newcastle: Don't let your disability stop you being a mystery shopper


Inclusive design

Inclusive design is the design of products and services that are accessible to and usable by as many people as possible. We've some research reports plus an updated resource page for 2016. Go to Rica's inclusive design resources here.

Travel insurance

Travel insurance tips for older people and for those who have medical conditions and/or health needs. Go to Rica's travel insurance information here.

Consumer rights

Check to see if you know your rights when buying goods and services online or when visiting shops. Go to consumer rights here.

Last Updated: June 2017

See also: RicaWatch | Research reports