Consumer research for older and disabled people

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Panel news

For our latest research and information - see below.
Read our latest March 2017 Newsletter here.

RicaWatch is growing - ask others to join

Our RicaWatch panel is expanding to include a greater range of people with disabilities and impairments. We always match members to appropriate research. People find it relevant and interesting to have a say on ways to improve products and services. We've updated the process for people joining and over the next six months we'll be asking existing members to update their details. If you know other people who'd be interested in being RicaWatch panel members, please spread the word!

People can join RicaWatch online here.

Is mystery shopping for you?

Read our guest blog post from Claire in Newcastle: Don't let your disability stop you being a mystery shopper


Inclusive design

Inclusive design is the design of products and services that are accessible to and usable by as many people as possible. We've some research reports plus an updated resource page for 2016. Go to Rica's inclusive design resources here.

Travel insurance

Travel insurance tips for older people and for those who have medical conditions and/or health needs. Go to Rica's travel insurance information here.

Consumer rights

Check to see if you know your rights when buying goods and services online or when visiting shops. Go to consumer rights here.

Last Updated: March 2017

See also: The RicaWatch panel | Research reports