Consumer research for older and disabled people

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Motoring - useful contacts

Cover of Mobility address list
Mobility address list (PDF)

Car adaptation suppliers and fitters

For specialised motoring services - suppliers and fitters of adaptations, please use our Search for motoring services.

Mobility Centres

The 16 Mobility Centres in the UK provide:

  • practical, independent advice to disabled drivers and passengers
  • assessments of your ability to drive
  • advice about vehicles to suit you or adaptations that you may need
  • useful information on motoring and disability issues in general
  • impartial advice from expert, friendly staff who've solved many mobility problems before.

Cost

An assessment for a driver referring themselves will cost from £50 to £180 depending on the centre. In Scotland and some other areas assessment is free if referred by a GP. Motability customers may qualify for a free assessment under the Managed Adaptation Programme.

Mobility Centres are accredited by the Forum of Mobility Centres and have certain minimum standards.

Key to services

The Mobility Centres vary in the services they offer. This key shows what is available.

           free information service
D          advice on choosing a vehicle, driving controls and learning to drive
         assessment and advice about getting in and out of vehicles, loading wheelchairs and equipment
W         advice on selecting and using a wheelchair or scooter
T          driving tuition for new drivers, people returning to driving and those using different controls
A          fitting adaptations for drivers or passengers

Bristol

Services I D P W T

Cornwall

Services I D P W T A

Derbyshire

Services I D P T

Hampshire

Services I D P

Hertfordshire

Services I D P W T

Kent

Services I D P W T

Lancashire

Services I D P T

Norfolk

Services I D P W T

North East

Services I D P T

Surrey

Services I D P W T

West Midlands

Services I D P W T

West Yorkshire

Services I D P W

NORTHERN IRELAND

Services I D P T

SCOTLAND

Services I D P

NORTH WALES

Services I D P W T A

SOUTH WALES

Services I D P T

Other useful organisations

Disability Now
A disability news website with reviews by disabled people.

Disability Now
Disability Now
6-10 Market Road
London
N7 9PW

United Kingdom

Tel: 

0207 619 7323

Disabled Living Foundation
Advice and information on disability equipment. They have a database of products and suppliers.

Disabled Motoring UK
The campaigning charity for disabled motorists. They run the Baywatch campaign against parking abuse and represent disabled people’s needs at a national level. Membership, £24 per year (£36 for joint members), includes a monthly magazine, advice service and member benefits.

 

Driver and Vehicle Licensing Agency

Driver & Vehicle Licensing Agency (DVLA)
Driver & Vehicle Licensing Agency (DVLA)

United Kingdom

Tel: 

0300 790 6801

Textphone: 

0300 123 1278

Fax: 

0300 123 0784

Drivers Medical Group
DVLA Swansea SA99 1TU
Tel 0300 790 6806
Fax 0845 850 0095
Email [email protected]
www.gov.uk/dvla-medical-enquiries
www.gov.uk/driving-if-disabled

Northern Ireland
Drivers Medical Section, DVA
County Hall, Castlerock Road
Coleraine BT51 3TB
Tel 0845 402 4000
Email [email protected]
www.nidirect.gov.uk or visit the page about medical conditions here.

Mobility Roadshow

Motability
The Motability Scheme enables disabled people to use their government-funded mobility allowances to obtain a new car, powered wheelchair or scooter. If you get the Higher Rate Mobility Component of Disability Living Allowance, the Enhanced Mobility Component of the Personal Independence Payment or the War Pensioner's Mobility Supplement you can use it to lease a car (including maintenance and servicing costs, comprehensive insurance and breakdown assistance).

Motability car, scooter or powered wheelchair Scheme
Motability car, scooter or powered wheelchair Scheme
Motability Operations, Specialised Mobility Team
410 Bristol Business Park
Coldharbour Lane
Bristol
BS16 1EJ

United Kingdom

Tel: 

0300 456 4566

Textphone: 

0300 037 0100

Motability One Big Day and The Big Event
Motability run these regional events for users or prospective users of the scheme – you can see and try cars and equipment.
Tel 0800 953 7000
www.motability.co.uk/whats-on-and-get-involved/one-big-day

Remap
A voluntary organisation of engineers who invent, design and make devices or carry out adaptations to help disabled people to be more independent or to enjoy leisure activities.

Service Call
A service that allows disabled people to use petrol stations and other services that are difficult to access. You carry an infrared transmitter (£19.95 inc p&p), which you use to signal that you need assistance at participating outlets, which include thousands of petrol stations, banks, supermarkets, shops and others.

Service Call
Tel: 

0800 458 3008

Email: 

Wheelchair Accessible Vehicle Converters’ Association
The trade association for companies who make and sell WAVs. WAVCA aims to improve the quality and safety of WAVs and lobbies for legislation for wheelchair passenger vehicles. Members must have been trading for at least 2 years, offer at least 3 years warranty, have passed safety tests on restraints and seat belts and demonstrate a commitment to customer service.

WAVCA
WAVCA
3 Northmoor Business Park
Church Road
Northmoor
OX29 5UH

United Kingdom

You can:

Last updated: June 2015