Consumer research for older and disabled people

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Homelink Extra II

When we first produced this guide to community alarms in 2003, we carried out detailed tests on a range of the alarms on the market at the time. The manufacturers provided us with technical details of their products, and we carried out usability assessments with experts from the Royal National Institute for Deaf People (now Action on Hearing Loss).

Homelink Extra II - test report

Summary

Manufacturer Cooper Security
Size of unit (height x width x depth; cm) 5 x 21 x 27
Can send alarm calls to friends directly? yes
Speech switchable 2-way speech
Habit cycle built in yes
Answer telephone calls with portable trigger? no
Portable triggers pendant, wristband, clip-on
Fixed triggers (radio-operated or wired) pull cords, smoke, intruder, movement, extra microphone, extra speaker, home controls

Test results

Alarm features have been rated as poor (☆☆☆), average (★☆☆), good (★★☆) or very good (★★★). 

Alarm unit
Ease of using alarm button ★☆☆
Alarm speech quality ☆☆☆
Normal volume ★★☆
Maximum volume ★★☆
Stated back-up battery duration 30 hours
Signals and warnings
Unit has received signal light + sound
Centre has received call voice of operator
Power failure warning light
Loss of phone line warning light
Plugged in phone warning none
Portable trigger
Ease of using alarm button - trigger 1 ★☆☆
Ease of using alarm button - trigger 2 ★★☆
Stated outdoor trigger range (either trigger) 70 metres
Low-battery warning to user none
Low-battery warning to centre only when trigger used
Setting off alarm with...
poor grip - unit ★☆☆
poor grip - trigger 1 ☆☆☆
poor grip - trigger 2 ★★☆
poor sight - unit ★☆☆
poor sight - trigger 1 ☆☆☆
poor sight - trigger 2 ★★☆
poor hearing - unit ★☆☆
poor hearing - trigger 1 ☆☆☆
poor hearing - trigger 2 ★★☆
 

 

Last updated: October 2012. Product test: 2003.


Main page: Test reports