Consumer research for older and disabled people

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Design features to avoid

Smooth glass surfaces

Smooth glass surfaces with no tactile, positioning or control feedback.

image of induction hob

This induction hob is completely smooth with an integrated touch screen to control the heating elements.

It's difficult to know if the pan is placed on the right area for cooking.

It uses numbers displayed on a screen to indicate the hob settings.

 

image of a touch screen on a microwave

These microwave controls are entirely accessed through the touchscreen interface.

They use numbers displayed on a screen to indicate the microwave settings.

 

 

Rotating dials

Dials that rotate around and around or toggle -/+, where the value of the setting is shown on an LCD screen.

image of dial that can rotate continuously

Control dials that rotate around and around.

They use numbers displayed on a screen to indicate the setting of the dial.

 

 

image of +/- toggle dial

Control dials that toggle left and right to decrease or increase setting.

They use numbers displayed on a screen to indicate the setting of the dial.

 

 

Last updated: January 2015


Design features worth looking for | Design features to avoid| Design features checklist