Consumer research for older and disabled people

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Dementia research

Rica offers a UK-wide consumer resource which involves people with mild to moderate dementia in local and national research projects.

Dementia research programme

ID logoRica has teamed up with Innovations in Dementia to launch a research resource which involves people with dementia in a new programme of local and national consumer research, providing feedback and insight on products, services and environments.

How this important development can help your research:

  • Rica, Innovations in Dementia and local DEEP dementia groups will work with you to design practical consumer insight and development projects that have real impact.
  • This initiative provides an important new UK-wide consumer research resource for businesses and organisations.
  • The learning from this innovative research programme is being supported and promoted by the John Ellerman Foundation.

Local projects

Leeds Citybus

An investigation of a proposed Next Stop Announcement system to investigate whether it can improve journeys for people with dementia. The investigation was carried out by the Bradford DEEP group in partnership with First Group's Leeds Citybus.  January 2016. Read the report here.

Huguenot Museum, Kent

Our first local project, where people with dementia from the local DEEP group Memorybilia visited the Huguenot Museum in Rochester using a mystery shopping approach. December 2015. Read the report here.

RSC Theatre Straford-upon-Avon

Working with the Friends Together DEEP group based in Redditch, Worcestershire we worked with the RSC to evaluate the Stratford-upon-Avon theatre environment and performance. August 2016. Read the report here.

Additional local projects are currently underway in Camden, London to investigate minicab and taxi services and leisure facilities in York.

National Projects

Completed research projects include:

  • Usability testing of central heating programmer / thermostat unit - colour contrast  (Hive Active Heating). In partnership with SUNshiners DEEP group in Dover.
  • Workshop to collect feedback on utility billing and other financial information materials (British Gas). In partnership with the Forget-me-nots DEEP group in Canterbury and Mindcare Dementia Support in Lewisham.

More dementia resources

Lorraine Brown of Memorybilia gave a speech about living with dementia at Rica's second Research Exchange in June 2016

To discuss or commission research from Rica, contact Caroline Jacobs, Co-Director.

Last updated: November 2016